Local · Małopolskie · PL
AI Agents and Process Automation — Kraków
AI agents and process automation for shared service and BPO teams in Kraków — audit-first, remote, EU AI Act compliant.
Kraków is one of Europe's largest hubs for shared service centres and business process outsourcing, with a deep bench of multilingual, tech-literate talent. Ironically, the teams running those operations are often stuck doing the most manual work themselves — reconciling data across markets, re-keying invoices, answering the same categories of queries dozens of times a day. We deploy AI agents that plug into your existing stack and absorb that volume, so your analysts spend their time on exceptions instead of repetition. We start with a two-hour audit to map the highest-return process, then build with a human sign-off on every action that matters.
We work fully remote across the European Union
Services
From discovery to a working system.
You can take a single step or the full path. We always start with discovery and an audit — so we're not deploying AI on a hunch.
AI Readiness & Process Audit
I map your processes as-is, identify bottlenecks, Shadow AI, and what needs to be done for the EU AI Act. Output: a prioritised report and implementation roadmap.
Dowiedz się więcejProcess Design & Optimisation
Before I automate anything, I simplify it first. I cut unnecessary steps and sort the logic. Automating a mess just gives you a faster mess.
Process Workshop
Recurring sessions with your team (online or on-site). Together we map processes and decide what to automate first.
Automations (n8n)
I eliminate manual copy-pasting. Emails, invoices, reports, CRM — they start running themselves, with a human at every decision point.
AI Assistant / RAG Chatbot
An assistant that answers based on your documents — not hallucinations. Internal helpdesk or customer support that actually knows your procedures.
Reports & KPI Dashboards
Automatic data collection and reports instead of manual spreadsheets. Live dashboards with the key metrics your leadership actually needs.
Tool Integrations
I connect the systems you already use (CRM, ERP, Slack, spreadsheets, email) — so data flows on its own, without copy-paste.
Maintenance & Growth
Ongoing maintenance, testing, and development of deployed systems. AI is a process, not a one-off project — I make sure it keeps working.
AI Hyperautomation
Automations, integrations, and AI agents combined into one orchestrated system — for companies that want to automate at scale, not one task at a time.
Dowiedz się więcejMethodology
A process like an operation: reconnaissance, plan, execution.
We don't deploy everything at once. One key area, one measurable result, then the next.
- 01
Discovery
free · 30 min
A short conversation. I listen to where you're losing time and what concerns you about AI. You leave with an initial assessment — no commitment.
- 02
Audit & Mapping
report + priorities
I go deep into your processes, map the as-is state, and identify losses, risks, and EU AI Act compliance gaps. You get a report: what, in what order, and why.
- 03
Elimination & Optimisation
order before automation
I cut unnecessary steps and simplify the process before automating anything. This is where most of the savings actually hide.
- 04
Automation & Agents
you decide
I build and deploy: automations, integrations, AI agents. AI proposes, you approve — no black boxes, no hidden decisions.
- 05
Maintenance & Testing
optional
I regularly test responses and procedure compliance, catch errors before they reach clients, and develop the system alongside your business.
Start with a free discovery call.
30 minutes, no commitment. You leave with a concrete view of where AI makes sense for your team.